Shipping Information

Shipping Information for our Hats:

Each order will take 7-9 days to arrive and will be sent with special delivery via Royal Mail. International orders will take 14 days to fulfill. 

If you would like your hat sooner please write an email to joyis.info@gmail.com and we will try to facilitate this for you.

UK shipping cost:  £10 
International shipping cost: £17 

Return Policy: We can accept a return for an exchange or a full refund (excluding the cost of original shipping), if the following requirements are met: The item/s are returned within 14 days of you receiving them. The item/s must be in original condition, with all original Packaging remaining in place. We can not accept any returns that do not meet these requirements.

 

Shipping Information for our Masks:

Masks will be shipped within 2-3 days via Royal Mail.

Return Policy:  We are sorry, however hygiene reasons we are unable to refund or exchange masks.

Please Note, this is not medical grade face mask.